Question 1

Does Palm Lux deliver the car to me?

Accepted Answer

Yes. Palm Lux delivers vehicles to airports (including private aviation terminals), hotels and resorts, marinas and yacht clubs, private residences, and event venues in Miami, San Diego, Los Angeles and New York. There is no rental counter to visit.

Question 2

What areas does Palm Lux serve?

Accepted Answer

Miami, San Diego, Los Angeles and New York City, with surrounding areas by arrangement.

Question 3

Is a concierge available at all times?

Accepted Answer

Yes. One dedicated team is available 24/7, from first inquiry to final return.

Question 4

Do I pay online when I book?

Accepted Answer

No. You submit a reservation request online and a concierge confirms availability and pricing afterward. No payment is taken online.

Question 5

What do I need to rent from Palm Lux?

Accepted Answer

A valid government-issued driver's license, minimum driver age (varies by vehicle), proof of full-coverage insurance, a refundable security deposit, a major credit or debit card, and a secondary valid ID. Certain exotic vehicles may require additional verification or higher deposits.

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